Client Testimonials

ABR receives praise from both our clients and participants alike. Here is just a sampling of the feedback we’ve received.

Kathleen Cattrall

Chief Experience Officer, VCA Animal Hospital
Former Vice President, Sales Channel Performance, Time Warner Cable
Former Vice President, Branded Customer Experience, Time Warner Cable

“ABR partnered with Time Warner Cable to push the envelope on training and created a comprehensive blended learning strategy. They completed an in-depth needs analysis, as well as, full design, development, and implementation of engaging e-learning, application-based instructor-led training sessions, coaching workshops, and performance support tools. As a result, Time Warner Cable saw results that included increased productivity, specifically product add-ons. ABR and Time Warner Cable also were jointly awarded American Society for Training & Development’s (ASTD) Excellence in Practice Citation for this particular program.  It drove an increase in revenue by as much as 155% in some markets.”

Tom Abel

Director of Vertical Markets, Bright House Networks

“ABR has been delivering custom training and facilitation for Bright House Networks for over 5 years. One of our recent projects was a product certification instructor-led training session. The program was highly interactive and included case studies and team-driven exercises, and they developed it very quickly. We have always been extremely impressed with ABR’s facilitators. They never fail to deliver superb training, offer relevant examples, and push our participants.”

Mark Wilson

Senior Manager of Training, Employee Development, and Recruiting, Cincinnati Bell

“ABR delivers impeccable quality of work and does an exceptional job and customizing the content to meet the unique needs of their clients…but besides their stellar training capabilities, they are also very flexible to work with and have excellent relationships skills. We enjoy partnering with ABR and engaged in many projects with them.”

Roger Brooks

Director, Training & Development, Safeguard

“Safeguard has worked with ABR to develop multiple training programs, one of which was to implement a comprehensive Executive Sales Training Program for our distributor network. ABR is a trusted business partner and do an incredible job of responding to our unique needs.”

Paul Z- Sales Director

“Thanks for a great experience last week.  The information was invaluable, and the venue was top-notch! I commit to putting what I learned to immediate good use, and expect amazing results.  Thank you all for investing in, arranging for, and putting on such a great program! I can’t wait for Sales College II!”

Ariel A.- Account Consultant

“I have been in sales for over 15 years. Out of all sales seminars outside of Time Warner and in Time Warner, this has outshined all.”

Anothony P.- Account Consultant

“It’s often hard to take time off the sale floor for training. But, this training was very valuable to skills that are needed to be successful in the Business Class department. The 6 step sale process gives an excellent road map in order to assist our customers into making purchasing decisions….”

Curtis S.- Account Executive

“I really got a lot out of your training…By far one of the best ones I have participated in for a long time…I will apply the things I learned immediately and my yellow sheet goes up today!!! Please include me on your distribution list and send me any tools or updates that may be helpful.”

Ryanne M. – Sales Manager

“Thank you, thank you, thank you for sending me to the pilot program of Sales Manager Bootcamp!   I am so fired up from this class!  I now feel equipped to put the BAE Playbook into effective action for my team and get their performances to the levels they need to be.”

Ben A.- Enterprise Account Executive

“Finally, a sales training that is rooted in experience with real world examples! Thanks again for your help and encouragement last week in Philadelphia. I feel confident that I left in better shape than when I arrived…”

John L.- Business Account Executive

“Because of you and the great leadership and training you provided during my visit to Comcast Headquarters in Philadelphia, I believe that my March performance was affected in a great way …115% of a great way! I used those techniques in just about every opportunity I could… in some cases I only asked questions… and all the answers I wanted were YES- right down to the signature for the deal!”

Sales Manager- Level 3

“One of the best trainings I have had here at Level 3 in the 14 years I have worked here.”