As a custom training organization, many of the solutions ABR designs for clients are blended, in which eLearning, simulations, coaching, or other learning tools are complemented by an instructor-led training (ILT) component. When we create ILT solutions, we take great pride in developing innovative, application-based, and relevant sessions. But this means NOTHING if the facilitator […]
Recently I had the great pleasure of working with a group of employees of a client of ABR’s. They were asked to conduct training for the departments they support and I was facilitating the train-the-trainer session for the content we developed for this training. This group had conducted training before, but they weren’t experienced “trainers” or “facilitators”; […]
What are some factors I need to consider for my business when I am deciding between e-learning training and in-person, instructor-led training?
ABR is seeking Systems Facilitators with experience delivering Salesforce.com or similar CRM tool training. This position will interweave the fundamentals of Salesforce.com as an order entry system as well as how to fully utilize the CRM functionality for a variety of audiences.
Do your facilitators receive gifts from their participants? Ours do—little gifts like cards, books, and cakes. These are the visible and immediate signs of an impactful connection between participants and the facilitator. So what factors contribute to this success, besides highly developed, professional facilitation skills? Walk the talk. Our ABR facilitators come from a variety […]