holidays

’Tis the Season to Celebrate Your Employees!

Kathryn Lee

It’s almost the end of the month—and the end of the year! Perhaps your organization has already hosted a holiday party or celebration of some sort. ABR President & CEO Amy Fox hosted a gathering at her home last week for those of us who are Cincinnati-based. We love any chance to get face to […]

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What to Give the Client Who Has Everything

Cindy Weissman

Love it or hate it, the holiday season is upon us. It’s time to think about how to thank your friends, family, and of course clients for another wonderful year together. Shopping for friends and family is hard enough, but how do you thank those special clients who stick with you every year? Even more […]

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Understanding Your Clients’ Expectations: The Best Gift of All

Amy Fox

The end of the year is rapidly approaching, so ‘tis the season to reevaluate the way you are interacting with clients. ABR is in the process of gathering feedback from our clients and mapping out their journey with ABR, so customer experience is top of mind for us. We’re still collecting information, but here are […]

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Who Are the Teachers in Your Life?

Elise Margol

I spent the weekend with my children organizing holiday gifts for their teachers as tokens of our gratitude. However, what started as a small list seemed to grow exponentially as the weekend progressed. When I had originally thought of teachers, I was thinking the science teacher, the math teacher, etc. But my son son asked, […]

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