In a 2015 study, 71 percent of companies worldwide said their leaders are not ready to lead into the future. The same survey found half of companies worldwide believe their leaders are not ready to lead their organizations today. Brandon Hall Group’s State of Leadership Development Study found critical gaps in training, specifically training targeted […]
Organizations today need to do more at a faster pace and support employees across various geographies. Training delivery teams are faced with the daunting task of balancing the deployment of virtual instructor-led sessions (webinars), eLearning, and traditional classroom instructor-led programs. One key area that training leaders and teams often overlook while juggling these facilitation needs […]
Not long ago Harvard Business Review conducted a survey that found nearly half (48 percent) of Generation Y professionals at Fortune 500 companies, including many in middle management, planned to leave their current job within two years. The same survey found that 85 percent of respondents felt their companies’ leadership pipeline would suffer unless their middle […]
Think about the types of training events common in many organizations: they focus on a specific team or unit of employees, and sometimes might only address the needs of a few individuals. These transactional, tactical solutions are necessary but may not address a larger training need: workplace performance. Workplace performance is the outcome of collective […]
Recently I had the great pleasure of working with a group of employees of a client of ABR’s. They were asked to conduct training for the departments they support and I was facilitating the train-the-trainer session for the content we developed for this training. This group had conducted training before, but they weren’t experienced “trainers” or “facilitators”; […]
Training is certainly a critical investment that contributes to the growth of an organization and its employees. But do employees always embrace an opportunity to refine their skills and increase their knowledge? Or do they dread the thought of “wasting” a morning or a day in a boring lecture? If employees don’t see the value […]
It’s common to develop (or buy) a training program with solid learning objectives, a highly creative design, and multiple interactive activities to practice new skills. People even attend and give it glowing reviews on the evaluation forms. But then the unthinkable happens: when people go back to their jobs, they don’t use the skills taught […]
When I first started to train, I thought that it was my job—in fact, my duty—to impart my knowledge and wisdom to the participants in every class I taught. After all, I was the trainer. I was the person standing in front of the classroom with the facilitator’s guide. I was chosen by my company […]
Onboarding new employees can be a daunting task. New hires often need to learn a large amount of information quickly—it can feel like they are being hit with a wall of information, and all of that data can be difficult to process. A quality onboarding experience doesn’t just have the learners memorize lists of facts […]
Who knew that when the American Society for Training & Development (ASTD) stated in 2003 that “blended learning” was one of the top 10 trends to emerge in the knowledge-delivery industry that it would today be more than just a trend? Today, blended learning is becoming the de facto strategy when addressing how to educate […]
It’s fascinating to me that many instructors/facilitators I’ve observed and mentored over the years were so serious about their delivery. Now, I don’t mean to say that training isn’t a serious business. Learning content, determining the best way to phrase ideas, and deciding on the most effective questions to ask is quite serious. What I […]
Today the ABR blog is helping you “stay in the know” by sharing something we came across that we found interesting. We think you will too. I love a good myth busting! In the latest issue of T+D magazine, the article “A Closer Look: Myths vs. Reality in Training” takes a look at commonly held […]
Today the ABR blog is helping you “stay in the know” by sharing an article we came across that we found interesting. We think you will too. Virtual training is a hot trend in the industry today and many organizations believe that the shift from an actual classroom to a virtual one is pretty straightforward. […]
It’s a busy time at ABR, and I’m really excited to be digging in and helping our clients solve problems. One of the ways we’re doing this is by offering staffing augmentation services. Sometimes our clients have an unexpected need for training and don’t have the right internal resources for it, or they lack the […]
Job Overview This position is responsible for coaching a team of new business-to-business sales representatives who are focused on selling an integrated suite of Internet, phone, Ethernet, and TV products and services to small-to-medium business customers. The New Hire Sales Coach will provide targeted training and performance coaching to result in reduced ramp-up time for […]
Today the ABR blog is helping you “stay in the know” by sharing something that we find to be interesting and valuable. We think you will too. At Accelerated Business Results (ABR), we have the luxury of partnering with our clients to build leadership development programs to cultivate organizational talent and help employees feel more […]
At Accelerated Business Results (ABR), we talk to a lot of customers about their e-learning needs, and one of the trends that has emerged this year is a sharp increase in the number of customers who have questions about deploying training on tablet PCs, specifically Apple’s iPad. In this post, I will discuss the pros and cons of a few possible solutions for iPad learning.
Posted in Blog, Training and Development
Also tagged Adobe Flash, Adobe Flash Builder, Adobe Flex, Apple, E-Learning, e-learning platforms, HTML5, iPad, iPad learning, iSWiFTER, learning, Lectora, tablet PC, tablet training
I recently attended a webinar hosted by Elliott Masie, an internationally recognized futurist, analyst, and researcher on topics such as workforce learning, business collaboration, and emerging technologies. At this webinar, he spoke about challenges and learning trends for 2012. One of the questions he posed on the webinar was, “Is instructional design dead?” Why would he ask this question? But after I continued to listen, I realized that he wasn’t actually saying the field of instructional design is dead; he was suggesting that the field must evolve to be more agile and therefore more effective.
What are some factors I need to consider for my business when I am deciding between e-learning training and in-person, instructor-led training?
I just participated in a formal RFP process, during which we worked hard to show how we are different from other potential suitors. This was an experience that sharply contrasts the behavior that I see my daughter’s seventh grade peers exhibit, in which everyone works hard not to be different. This contradiction in my life gave me an opportunity to reflect. I wonder how many other companies spend their time trying to emulate what their competitors are doing—in essence focusing on how not to be different—rather than on innovation. At ABR, we are different and proud of it.
In today’s business environment, it is increasingly difficult and costly to pull people off the production floor or out of the field for training. So when we make the business decision that training is worth the cost of taking employees away from their primary task of generating revenue or serving customers, it is critical that we make the most of that time and focus training on what matters most.
I nearly fell off my chair at a recent meeting when a training officer at a large organization told me he didn’t care whether training was relevant to employees’ jobs! If that’s true, what’s the point? Well-developed training evaluation models include a focus on the business impact or outcome of training. If organizations are effectively spending their training dollars, they will have an impact on outcomes valued by the organization. Aligning training with organizational goals and writing objectives with clearly defined metrics helps illustrate how training is relevant to the job and thus the organization’s goals.
It’s all too common—you develop (or buy) a killer training program with solid learning objectives, a highly creative design, and multiple interactive activities to practice new skills. You feel certain that it will be successful. People even attend and give it glowing reviews on the evaluation forms. But then the unthinkable happens… when people go back to their jobs, they don’t use the skills taught in the learning program.
Early this year I shared seven strategies for sticking to your 2011 commitments. How’s it going for you? I’d give myself a C+. It’s been tough to keep all the balls in the air and stay focused on my 2011 goals (sound familiar?). But April is a great time to check in on your commitments and steer your way back if necessary. There’s plenty of 2011 left to make an impact!
ABR is seeking Systems Facilitators with experience delivering Salesforce.com or similar CRM tool training. This position will interweave the fundamentals of Salesforce.com as an order entry system as well as how to fully utilize the CRM functionality for a variety of audiences.
Last summer, Chris Mann of the Woodhouse Day Spa in Montgomery, Ohio, wrote a guest blog for ABR about “Putting the Customer Back in Customer Service.” I think this is a common theme that many of us experience every day. I regularly see blogs about poor customer service experiences, yet the problem persists.
Posted in Blog
Also tagged business, business performance, business tips, coaching, customer interactions, customer relationships, customer service, customers, E-Learning, employees, mentoring, service performance, training and development
When you let your employees know that they will be attending a training session, what do you think their reaction is? Do they look forward to an opportunity to refine their skills and increase their knowledge? Or do they dread the thought of “wasting” a morning or a day in a boring lecture? Here are some ways to encourage employees to view training as the quality investment of time (and resources) that you intend it to be.
Many companies are trying their best to consolidate and streamline departments in this tough economy. While careful evaluation in search of ways to tighten the corporate belt makes good business sense, companies should proceed with caution. Slashing the budget for critical programs like training might make sense in the short term, but could end up damaging a company’s competitive edge in the end.
Accelerated Business Results (ABR) is looking for talented Instructional Designers and Project Managers to join our team! ABR is a full-service, award-winning training and social media company with an upbeat, high-energy team and entrepreneurial spirit. If you have solid, proven experience in instructional design or project management (or both!) and you know how to work hard and have fun, then we want to hear from you. We have a range of opportunities available, including contracting, part-time, and full-time positions.
“Company Culture” is one of those new millennium terms that has become commonplace in most corporate environments, along with mission statements, list of ethics, and so on. It’s a buzz phrase that gets kicked around like a football because it sounds good, but what does it really mean?
When meeting someone for the first time at a social event, one question inevitably comes up: “So, what do you do?” When I respond that I’m an instructional designer, they typically hear something about structure and design and follow up with a question about the engineering or construction fields. As I think about it, though, perhaps that isn’t too far off the mark.
At ABR we are fortunate to have the opportunity to work with a nice selection of companies and their training departments. One of the issues that we’ve seen repeatedly in these departments is a need for secure online learning communities and resource sites.
Don’t you love it when a plan comes together? Planning can often be a time-consuming and complicated process, so it’s very rewarding when everything falls into place after putting in so much effort. I recently had the opportunity to be a part of great plan execution.
Do your facilitators receive gifts from their participants? Ours do—little gifts like cards, books, and cakes. These are the visible and immediate signs of an impactful connection between participants and the facilitator. So what factors contribute to this success, besides highly developed, professional facilitation skills? Walk the talk. Our ABR facilitators come from a variety […]