VILT

Sonic Automotive: Fixed Operations Leadership Academy

Sonic’s Need Sonic Automotive is one of the largest automotive retailers in the United States, operating more than 100 dealerships in 14 states and 25 major metropolitan markets. One of Sonic’s critical goals in 2014 was retention of their service and parts (Fixed Operations) leaders. Service and parts managers are tasked with running the daily […]

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Are You Ready to Vacilitate?

Cindy Weissman

As more and more instructor-led training makes the transition to virtual, and facilitation preparation moves from creating flip charts to setting up break out rooms and poll pods, I started thinking about what it takes to be a good virtual facilitator. Are the skills, knowledge, and attitudes so different from what an exceptional classroom leader […]

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