Companies are increasingly looking for ways to get better results from their people without taking them away from their work, which is why performance support tools are critical components of any effective training strategy. Learners need “fingertip knowledge” to ensure that they are improving immediately after training.
Performance support can be as simple as a job aid that reminds learners of the things they have to do, in the order they have to do them, so they don’t have to memorize everything. It can also be online information, electronic or paper-based job aids, or even custom iPad applications.
ABR develops a wide range of innovative tools that provide our clients with the ability to reach their learners through varied means. The customizable tools support the training of a product, system, or skill and are often used for ongoing support and reinforcement. Some examples include interactive games, assessments, or presentations.
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